Information Technology Services

Topic outline

• Marcellin IT Services
  
  

  Marcellin IT Services

  • IT Services announcements Forum

    Check back here to see any IT services announcements. These may include things like:
    

    • Outage times
    • Information about rollouts
  • Help and Guides Wiki

    Here you will find help that relates to IT services at Marcellin.

    It contains information like:

    • How to manage your password
    • What you have access to
    • IT resources available
    • Video tutorials

    ICT Policies:

    • Mobile Phone and Electronic Equipment Policy
      
    • Use of College ICT Resources
      
    • ICT Acceptable Use Policy
      

• Questions and Terms
  
  

  Questions and Terms

  Please ask general questions or look up the knowledge base in this section.

  There is also a glossary of regularly used terms in this area.

  For support requests please log a support request via the support portal.

  • Frequently Asked Questions Glossary

    Here you will find answers to some of the most asked questions by students, staff, and parents.

  • IT Services Glossary

    A glossary of terms regularly used in this section.

  • Ask a question Forum

    Here you can ask any question relating to IT at Marcellin.

    This may be something like how to use MyMarcellin, or how do I pay for a repair.

• Support Requests
  
  

  Support Requests

  • Support Requests URL

    In the IT support portal you can:

    • create a support request
    • check on the status of your existing jobs
    • view your closed requests
  • Student Laptops Currently Being Repaired URL